FAQ | 常见问题
Will my orders be saved for future viewing? 我的订单是否会保留记录？
Yes. Your history of purchase will be saved for viewing only if u Register / Sign In at the time of purchase.
What are my payment options? 有哪些付款选择？
iPay88 will be our payment gateway that accepts payment via credit card and online banking transfers.
Is there any extra charge if I make payment via iPay88? 透过iPay88付款是否有额外收费？
Do I get a receipt upon payment? 付款后是否会发出收据？
Yes. A purchase receipt will be emailed to you once the payment has been made.
What method do you use for shipping? 源珍香使用哪一种送货方式？
We have engaged third-party logistic partners to deliver your orders.
Do you ship to ship to PO Box? 可否送到邮政信箱？
No. Please select a residential or office address where we can ship your order.
Do you ship to East Malaysia and overseas? 东马及海外也可享有递送服务吗？
No. We only take orders within Peninsular Malaysia at the moment.
How long does shipping take? 递送服务需要多久时间?
Central & Southern Malaysia: 4-8 working days.
Northern Malaysia: 5-10 working Days.